WEBVTT

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Here we have the CEO of Anthropic right
here, Daario. Hello, Ario. How are you?

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[cheering] >> Hey,
>> great to have you. Fantastic.

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[applause] >> Great job,
Dario. You're doing an

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amazing job leading the AI industry,
guiding it all right from our Slack

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headquarters building.
We watch you every day.

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>> We're renting it from you. [laughter]
>> It's all good karma, isn't it? And uh

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we're watching you doing an incredible
job. You become the number one AI in the

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world. Three times larger than
the nearest provider. It's been amazing to

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be partnered with you. It's all been
very karmic and kismmet and good. And

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one of the things I have to ask you
before we get into the interview, I want

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to talk to you about AI force. I want
to talk to you about Claude Force. I want

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to talk to you about how you're running
your own business. But wow, you wrote,

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you know, you I mean everything from
your first essay that you wrote, you

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know, about loving grace to to the essay

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this weekend on pacing has been

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incredible, but give us your state
of the AI industry and pacing and where

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your mind is right now. >> Yeah,
I I think it's maybe easiest to

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explain it by an analogy. So, let's say

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you're running a car company and another
car company, not yours, they have some

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kind of safety incident, right?

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Something goes wrong with the brakes.
uh you know something with the

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manufacturing now you believe you have
the best safety record in the industry

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what do you do how do you approach it
obviously it's very tempting to attack

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your competitor and say these guys are

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unsafe we're safe but I think the more

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responsible way to respond to it is to
say hey first of all let's look let's

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look at our own record right we may not
have had this big high-profile incident

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but I'm sure we're not perfect let's
look at everything and we can always be

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better let's make our practices better

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um Let's recommmit transparency. Let's

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invest more in safety. Then let's
organize the rest of the industry and

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say, "What can we do to set standards
for everyone? What can we do to make

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everyone's standards better?"
And then finally, there should be an

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international component to it. And and
that's essentially the the three-step

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plan that I laid out that I laid out
in the essay. The the first of which we

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committed to and the the others of which
we're going to have a dialogue with the

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rest of the industry about. And I think

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I think that's the way to lead the

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industry forward to set an example to

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say that everyone can always be better.

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>> Let me ask you a question Dario.
You know it's been amazing what you have

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been able to accomplish like I said
but there are a lot of surprises also that

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you have gone through. So, you know,
just tell us what has been your biggest

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surprise over the last decade and you

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know, you've obviously been heads down

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in AI now for 10 years really in earnest.
What's your biggest shock about

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where we are right now? You know, it's

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it's been the pace of the progress not

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just of the technology but of the

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economic side of it. So we, you know, I

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formulated the scaling laws along
with some of my co-founders which tell you

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that AI models get smarter and smarter
the more compute you throw into them.

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And so we had a prediction of just how
capable these models would be. But I

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think what we didn't appreciate is that it
would lead to these companies growing

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so fast to all these incredible,
you know, products that we're working

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together on and you've been talking
about today and and how quickly they

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would become central to everything
that's going on in the world. Right. I

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just watched the talks before that where,
you know, you guys talked about

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MCP and co-work and claude skills and

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these are all new things that people are
just beginning to use, but they're being

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adopted so quickly because the economic
value is so is so great. So, I' I've

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just been surprised that such a pace
is possible in the business world.

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>> Well, I'll tell you at Salesforce,
we are huge co-work fans and also when I

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was in Europe, I met with so many
customers who are co-work fans. It's

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incredible what you've done done
with the product. I noticing over your

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shoulder here, you've got a few
Salesforce alumni behind you who are

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helping you to run your company, which
>> you train them well, Mark. You train

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them well. [laughter] >> Trying
to do my best to help the whole

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industry. You know, [laughter]

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>> I measure myself
by how many COs and CRO

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are in other companies
that all came from Salesforce.

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>> You you do a fantastic job of that.
No, truly truly you do.

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>> Thank you.

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But I what I want to say is this. I I

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want to say, you know, yes, we're have
to keep our eye on the pace of AI. You

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know, it's been amazing what's happened
over 10 years. No one could have written

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the story. Now, these interfaces are

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truly amazing. The demo we just saw is

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remarkable. I think every customer here
wants to have that same interface on all

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of their systems. Everybody wants to

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unlock the trap value, you know. What

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what is your kind of recommendation
for everyone in this room and the virtual

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room? Obviously, you can see we have
10,000 people all over this room, but 10

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million joining us online. You know,

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what actions do you want us to take?

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>> Yeah. So, you know,
I would I would just

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say when I look at the technology versus

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how much it has diffused, even if we
freeze the technology in place, which

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we're not doing, facing the frontier
is not not doing that at all. the

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technology will keep getting better. But

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just suppose we freezed it in place.

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Even if that were the case, we're making

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use of maybe only 5 or 10% of what the

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possible value of the technology is.
So I'll I I'll give you just an example

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that relates to what we're doing
together and to the uh CCO you just uh

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you just pointed at which is that Paul
uh you know every day now he he wakes up

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and if he wants to look at you know our
our head go to market prospects he still

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uses Salesforce but he uses Salesforce

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with Claude. He talks to Claude using

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Salesforce's data about you know what
are the what are the 10 biggest deals

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we're doing this week? What are the 10
deals we're most likely to lose? what

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are the themes in those deals? How do
we win those deals? You know, just just

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making use of all the information
fluently with Claude and and it's it's

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really incredible and and the fraction
of people who have seen this and seen

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that this is possible is still small
compared to those who could gain utility

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from it. And so there is still so
much diffusion left to do. Well, we are

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really excited to wake everybody up
at the show to show show people what the

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possibilities are for the future,
how we're going to show them that data

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layer, which as you know, I think
is really critical, the having that

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grounding of the data.
We've talked about that so many times, the

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application and semantic layer,
giving it the AI even more intelligence

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capability, the agentic layer that
you've really have helped pioneer, and

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now this incredible interface layer,
and we're so excited that the first one is

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on co-work. Congratulations. Well done.

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>> We're going to do incredible things.

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You're doing a great job. Thanks
for everything you're doing for the whole

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industry. We're so grateful to you.

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>> Thank you for having me.
>> Really thrilled. Thank you so much. All

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right. And >> thank you
for coming to Dreamforce.

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Please thank the anthropic team.

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[applause]